We have experienced an error when the K band detector connection is lost due to either a software crash on the DCCK or the failure of the USB cable.

The DTP read:
"K band connection is dead."

On the DCCK the IDL window is usually frozen and just a white box is displayed.
The HAL server is non-responsive.

The current solution is:
1) Shut down the DCCK.

2) Unplug and replug the the K detector USB and power

3) Restart the DCCK.

4) Restart the ICC to establish the correct socket connections.

5) Follow detector startup procedures for the K band and software startup.

After this the system worked correctly again. 

  • No labels