News and Announcements

  • BIC Investigator's Meeting – 2/24/2023.
    • The CBB seminar series hosted BIC for an all-user meeting in NHB, details here.
  • The MRI Training Request form has been updated – 1/26/2023.
    • This form should be used for all MRI trainings, including for training on switching from the Skyra to the Vida.  (See the Training page for updates on steps) 1/26/2023
  • The email address support@biomedimaging.utexas.edu has been retired – 12/8/2022.
    • Tickets should be filed with an Imaging Support Request here.  (also on the Get Support page.)
  • COVID-19 related scan procedure questions? – 11/3/2022

  • BIC announces important updates to our MRI Training including a new MRI user status.
  • BIC joins Twitter - follow us @UTAustin_BIC - 4/14/2022
  • BIC launches new website - 4/14/2022
  • Skyra → Prisma Town Hall Meeting - 3/11/2022
    • The BIC hosted its inaugural Skyra → Prisma Town Hall meeting on 3/11/2022, details here.
  • Updated Vida Scheduling Policy - 3/7/2022
  • Skyra to Prisma Upgrade for NHB
  • Archived News and Announcements

Equipment Status

PRISMA Online - CHW supply issue resolved 1/17/2024

VIDA Online

DISCOVERY Online  

BRUKER Online

IVIS Online


Equipment Troubleshooting

1) Take a Photo / screenshot of the error

2) Check the troubleshooting guide for the system       VIDA 

3) Submit a Support Ticket 


Out of Hours Support (on-call):   

DOUG B

Out of hours support applies for urgent safety and/or system-related issues.

For non-urgent matters submit an Imaging Equipment Support Request.