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Follow the process below to access a shared/resource inbox:

  1. Ensure you have already been granted permission to this shared resource
    1. If you need to request initial permission to access a shared inbox, please contact LAITS
  2. Login to the Outlook Web App from http://office365.austin.utexas.edu
  3. In the toolbar along the top of the screen, click your Profile Icon in the upper-right corner

  4. Then click "Open another mailbox"

  5. When prompted, enter in the email address for the shared inbox and click "Open"

  6. The shared resource inbox will open in another tab in your browser


Troubleshooting

If you do not have permission to access the shared resource you will receive an error page similar to the one below. 

Please contact LAITS for assistance with permissions for accessing a shared inbox.



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