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  • mCloud Apps - Quick Start Guide
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How do I use mCloud Apps?

Below are the steps for the quickest and easiest way to get started using mCloud apps. If you would like more details steps or information on advanced options, such as connecting directly using the RDC client, then please visit the  mCloud Apps - Step-By-Step Guide wiki page. We recommend following these instructions frist and then visiting the step-by-step guide only if you encounter problems or just want to know more.

1. Go to the mStart web page :

The mStart web page is the entry point to using applications published in mCloud. If you are using the Windows Operating System then you can proceed to step three below once the the page loads. If you are using a Mac, iPad or Android tablet please follow step two below.

    • NOTE: the most current version of the document you are reading now is also available online by clicking the mCloud Quick Start Guide link on the mStart web page.


Should I use a specific web browser?

Most modern web browsers will work, but we recommend using Internet Explorer,   Chrome, or  Firefox.  We do not recommend using Safari on Mac since it does not work very well.

2. Install the RDC client if you are using a Mac, iPad or Android tablet : 

To run applications published in mCloud Apps you will need Microsoft's Remote Desktop Connection (RDC) client. This client is installed by default in the Windows operating system, but if you are using a Mac, iPad or Android table then you will need to manually install the RDC client before proceeding. The mStart Logon page provides a link for you to do this. The RDC client is free, and the process to install it is typical for any app you install from these stores.

    •  Mac and iPad users should click the icon for the Apple App Store.
    •  Android users should click the icon for the Google Play store. 

3. Login and launch the application you want to use?

Log into the mStart page using your AUSTIN\EID account. You will then see a list of applications available to you. Just click the link for the application you wish to use.These icons are actually connection files that will launch the RDC client and run the application whose icon you have selected.

    • NOTE: In  Chrome or  Firefox depending on how you have it configured it may instead prompt you to download the connection file. If this happens, please see this Help wiki page entry on how to change this setting.


Logon Information - Non-Business Students

If you are a non-Business student you can also log on with your AUSTIN EID account, but only if your instructor requested mCloud access for your class.

  • To log on with an AUSTIN EID account enter AUSTIN\[ Your EID ] into the username field and your password in the password field.

Ok, so how do I save files?

mCloud Apps allow you to read files from and save files to your local hard drive. You should try this first. Unfortunately some applications do not work well with hard drives on non Windows computers. Microsoft Visio and Access are two such applications. In these cases, you should use Austin Disk to store you files. Austin Disk only costs $2 per GB per year. If you do have not already signed up for Austin Disk, you should do so before proceeding to use mCloud Apps. You can sign up for it at You should only need to purchase the minimum of 1 GB per year to work with mCloud.

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