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UTprint is a convenient way to print, copy, and scan documents at locations all over campus, including most residence halls and UT Libraries. University of Texas of Austin students pay for UTprint services with Bevo Pay. Faculty and staff can pay using their My Library Print Funds accounts, which are departmentally funded. If you receive insufficient funds error; please contact soatechdesk@utexas.edu to load additional funds). You can check your balance here after you login, look in the bottom-left box.

This service is managed by ITS. The printers are ours, but the service that runs printing, scanning, and copying is ITS. For support, please e-mail utprintsupport@utlists.utexas.edu

Features

  • Submit print jobs from participating lab locations on campus, your personal computer, through the website, or email, or the mobile app
  • Print on-demand at any UTprint printer on campus, or at any UT Libraries printing facility
  • Print black & white or color at select locations
  • Pay for print jobs using My Library Print FundsBevo Pay or Departmentally Funded Accounts
  • Copy (for a per-page fee) and scan-to-email services (free) are available at all UTprint locations
  • Reduce waste by eliminating banner pages, utilizing duplex printing and deleting unwanted jobs

How to Print with UTprint

Note: All submission methods, with the exception of email, require access to the UT network – either by being on campus or via a VPN connection.

Students and Backup for Faculty & Staff

Print via MyPrintCenter (Web Submission)

Faculty & Staff should print via the LAITS print server. SOA Faculty & Staff printers should be automatically added to your computer. Please call LAITS at 512-471-5000 if they aren't in your Printers list. If you need to print in the interim before those printers are added by LAITS, you can use the method below.

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  1. Login to MyPrintCenter (https://print.lib.utexas.edu/) using your EID and password.
    • Note: MyPrintCenter web submission requires access to the UT network – either by being on campus or via a VPN connection.
  2. Then use the Upload button to select the document you want to print. (MyPrintCenter accepts files up 50MB)
  3. Once uploaded, you can go to any UTprint release station.
  4. Swipe your ID or log in with your EID and password.
  5. Select your job from the print queue that appears and click on the Print button.


You can change the following printing options at MyPrintCenter

  • Black & White to Color or vice versa
  • Single-sided to Double-sided or vice versa
  • Number of pages per side (1 page or 2 pages per side)
  • Number of copies
  • Page range


Supported File Formats

  • Microsoft Office documents: Word, Excel and PowerPoint (.doc,.dot,.docx,.rtf,.eml,.xls,.xlt,.xlsx,.csv,.ppt,.pptx,.pptm)
  • Image files (.jpg,.png,.gif,.bmp)
  • Text file (.txt)
  • PDF documents (.pdf)
  • Limited HTML: HTML is supported as part of the email body itself, but HTML links or attachments are not supported for security reasons.

Students Only

Print via Drivers (Printer on Computer)

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  1. Download and install the Pharos Uniprint drivers according to your computer type:
  2. Once installed, these drivers will act as a printer connected to your computer. Be sure to specify your duplex, double-sided, and copy number preferences – then print directly to either the "bw on USER-UTPRINT..." or "color on USER-UTPRINT..." based on your color preference.
    • Note: Print driver submission requires access to the UT network – either by being on campus or via a VPN connection.
  3. After printing, a dialog will pop-up prompting you to enter your UT EID, then your password, and then to confirm the calculated charges associated with the job.
  4. You can then proceed to any UTprint release station.
  5. Swipe your ID or log in with your EID and password.
  6. Select your job from the print queue that appears and click on the Print button.


Print via Email

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  1. Open a new email and attach the file that you want to print. Both the body of the e-mail and the attachments will be available for printing.  Please note that the size of each attachment is limited to 50 MB, each message is limited to 10 attachments, and users are limited to 100 emails per day or fewer.
  2. Send your email to mobileprint@austin.utexas.edu
  3. Once the job is ready to print, you will receive an email confirmation.  If your e-mail address is not registered, you will first need to register it before your job will be released.  See the section below.
  4. Go to any library print release station.
  5. Swipe your EID through the attached card reader, or logon with your EID and password.
  6. Select your job from the print queue that appears and click on the Print button.

First-time users: To release documents sent via email, your email address must first be associated with your EID in MyPrintCenter.  You may register as many e-mail addresses as you want:

To register your email address:

  1. If there is no record of your email address when you first send documents for printing to Mobile Print via email, you will receive a reply email to complete your email registration.
  2. Click the Click to register your email address link. You will be redirected to MyPrintCenter.
  3. Log in to MyPrintCenter with your EID and password. You will see a dialog box showing that your email address has been successfully registered to your account.
  4. Click OK.


Print via Pharos Printing App (Smartphone)

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iOS and Android


The Pharos Print app allows you to easily submit content from your iOS or Android device to a secure print queue:

  1. Download the Pharos Print app to your iOS or Android device.
  2. Connect Pharos Print to the library Pharos MobilePrint server.

    Server Name: print.lib.utexas.edu
    Server Port: 443

  3. The app will display a User Authentication screen, enter your EID and password.
  4. You can now manage your submitted jobs on the app, and you may submit jobs that work with the “Open In” feature of iOS or the Upload button for Android.


Supported File Formats:

  • Microsoft Office documents: Word, Excel and PowerPoint (.doc,.dot,.docx,.rtf,.eml,.xls,.xlt,.xlsx,.csv,.ppt,.pptx,.pptm)
  • PDF files
  • Images (JPG, GIF, PNG, BMP)
  • Text files (CSV, RTF & TXT)
  • OpenOffice documents



Having Trouble Printing?

Here are a couple work-arounds if the methods above are not working:

  1. Submit your document via one of the methods described and release your prints at a non-SOA printer (the FAC is the closest option).
  2. Make sure that you have a BevoPay account (you do not have to add money to it and can still pay for printing using library funds, just accept the agreement here), and print your documents to UT Print using the drivers method above. Once installed, these drivers will act like a printer connected to your computer. After printing, it will request your EID, password, and for you to confirm the charge. You can then release the print from any UT Print station, including those at the SOA.

Note: Both MyPrintCenter web submission and driver submission require access to the UT network – either by being on campus or via a VPN connection.


Cost

Costs are for prints or copies.  Simplex printing (one-sided) is one page on one sheet.  Duplex printing (two-sided) is two pages on one sheet.  There is a slight discount for duplex printing. 

  • 8.5x11 b/w : $0.10/page
  • 8.5x11 color: $0.40/page
  • 11x17 b/w : $0.20/page
  • 11x17 color : $0.50/page
  • scan to email: free

Refunds

Send email to utprintsupport@utlists.utexas.edu with the following information:

  • Number of Pages
  • Single/Double Sided                   
  • Color or Black & White
  • Page Size
  • Date of the issue
  • Location of the issue
  • Your UT EID
  • Amount of expected refund

Drivers

Students Only