Instructional Design and Program Management

Preparing for Fall 2020

One of the things that makes Moody College among the very best in the world is our unyielding commitment to outstanding teaching, regardless of the circumstances. We are widely respected on campus and beyond for our caring and compassionate teachers who create a supportive learning environment and achieve outstanding student outcomes. 

As we move toward the Fall 2020 semester in the midst of the resurgent coronavirus pandemic, we are facing the reality that most Moody College courses will be delivered in online or hybrid format. Therefore, it is incumbent on each and every instructor to strive for the same level of teaching excellence in their online or hybrid courses as they would achieve in their in person courses.

As you as you re-imagine student learning in the digital space, begin by reviewing Moody College Minimum Requirements for Online Teaching and Five Principles for Teaching Online. 

Please explore our new Online Teaching and Learning website. It includes information on how to design an online course, teach an online course, use technology, and whom to ask for help. The site is organized around questions instructors commonly have when starting to teach online. 

Where to Get Help

We invite you to contact moodyonline@austin.utexas.edu if you have questions or would like to request a 1-1 consultation to help prepare your fall course. Or visit the Ask for Help page on our web site to find someone with the expertise you need.

For 24/7 Canvas technical support, click the Help (?) icon in the left navigation panel of Canvas to see phone numbers or link to a support representative via text chat.

UT’s educational technology support team provides live virtual training on Canvas, Zoom, Panopto, and Proctorio. Recorded training is also available for on-demand support. You can schedule a one-on-one consultation.

Canvas, Zoom, Panopto, and Proctorio Training: Register for a live virtual training or view a recorded training session. You can schedule a one-on-one consultation with a Canvas expert.

UT’s Canvas Training Center provides numerous web-based on-demand tutorials on Canvas, Zoom, and Proctorio. You can also search the Canvas Guides for answers to common questions.

Numerous Panopto training videos are available.

For specific Canvas problems or questions, contact IT support staff at Canvas@utlists.utexas.edu.

For specific Zoom problems or questions, contact IT support staff at Zoom@utexas.edu.

For general technical support within Moody College M-F 8am-5pm:

• Call 512-471-1199 and choose option 1 
• Send email to comm-help@austin.utexas.edu