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You need the Remote Desktop App

Macintosh Go to App Store and download it and install


Windows download it from the Microsoft Store

and install it

NOTE IT WON'T DOWNLOAD or install

UNLESS YOU are on

Windows 10 version 16299.0 or higher


If this is the case use the web client later in this wiki


Click on Workspaces

Choose Add Workspace from the dropdown

Put in your email address

The workspace URL:
Choose the one that is displayed for your user account

Click on Add

Double click on the PoC RTF or similar

Put in Austin\your eid

Put in Austin\your eid
And password

You will then be prompted to the

Utexas login page put in your eid again and password

Then you will have to authenticate with Duo too

How to Use the Web Client

Note Remote Desktop App is much faster and recommended over this Web Client workflow

Windows or Mac can log in by clicking on this linkhttps://rdweb.wvd.microsoft.com/webclient/index.html

You will then be prompted to the

Utexas login page put in your eid again and password

Then you will have to authenticate with Duo too

Click on the PoC RTF Test computer shown here

The connection will begin

You will need to enter your credentials here

MAKE SURE YOU PUT austin\then put your EID

And Password


Then the computer access will open up and you will see

the virtual desktop open