When connecting the camera to a computer or other device using the i.LINK cable you MUST:
1. Turn off power to both the computer/device AND the camera BEFORE connecting the cable.
2. Visually confirm the pins and their sockets are properly lined up at both ends--the cable to camera end and the cable to computer/device end.
3. Turn on power to the computer/device.
4. Turn on power to the camera.
Failure to follow the above directions can result in repair costs of $1,600.+