Overview
This space contains an archive of the analysis and lessons learned from voice service outages.
- VoIP Outage 022714_Draft
- VoIP Set Outage 20150604 (updated 9/22/16)
- VoIP SBC Outage 20150701 (Redacted - public release permitted, updated 9/22/16)
- VoIP SBC Outage 04/19/2017, and 04/24/2017
- Toll Fraud Incident – 03-07-2018
- VOIP Phone Outage 08-08-18
- 11-21-18 E911 Outage - redacted
- 2019-01-13 to 2019-01-27 VOIP Outages
- Multi-Appearance Line Call Failures 03/20/20-03/22/20 (in progress, deprecated)
- 06/26/20 Auto-Attendant and Voicemail IMM Degradation (in progress, deprecated)
- 2020-09-09 – SIP Trunk Outage
- IMM Voicemail Outage (2022-07-15-16:54 -- 2022-07-16-08:28) - draft
- Degradation: VoIP Phone issue 2022-08-11 Thru 2022-08-31
- Internet SBC Outage (MS Teams PSTN connectivity) 2023-01-23 (draft, in progress)
