TD Staff and COFA ITS are aware that there may be an issue printing a PDF to the RICOH machine. If your PDF print job ends up in the ERROR LOG there are some steps that you can take before submitting a ITS Ticket.
- Open a Word Document and verify that RICOH PRESETS have been set, see WIKI for instruction.
- From the PDF document, select PRINT.
- At the top of the PRINT screen, check the box that states “Print in grayscale (black and white)”
- At the bottom of the PRINT screen, select the PRINTER button.
- A message box will pop up that states “The Print Setup dialog box…”, check the “Do not show this message again”
- The PRINTER option box will open. Verify that the Printer is set to correct Ricoh machine (Faculty 5503, Staff 4503)
- Verify that the PRESETS tab is set to the Ricoh Preset.
- From the drop down tab, select the PRINTER FEATURES option and verify that the COLOR MODE is set to Black and White.
- Select, PRINT.
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