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FAQs Table of Contents





Q: How can we make benefits/policy implementation more fair/standardized? (ex: SEB usage, telecommuting)

A: This is a long-term issue, and requires an annual committee to make progress on.

Q: Why do staff pay for parking and Rec Sports?

A: These are Auxiliary Units; rather than getting a budget allocation from the state of Texas or from tuition, they have to earn their own money to pay their staff, utility bills, equipment, etc. For Rec Sports, student memberships are automatically added as a fee to their tuition.

Q: Why are staff facilities at Rec Sports not the same standard as student facilities?

A: There are 50,950 Rec Sports memberships from students. There are about 1,500 staff/faculty memberships.

Q: Are there plans for free admission for staff at UT Rec Sports/Gregory Gym?

A: Gregory gym is funded through student fees and therefore, membership for staff cannot be paid for out of university monies, however...

  • If an employee has PayFlex and a letter of medical necessity, they can request reimbursement through PayFlex for the membership to RecSports. This cannot be used for pre-payment and reimbursement is not guaranteed. This does not apply to other gyms. More info:
  • UT Select BCBSTX offers a Member Discount Program; however, the number of gyms in the program are limited to some locations of Anytime and Curves and a few others. They sometimes have special offers that include things like waiving the enrollment fee, etc. More info:
  • Through LifeMart, our employee discount program, there are also other gym discounts available. More info:

Q: Faculty can enter the Blanton and bring a guest for free. Can staff?

A: Yes, as of September 2014, the Blanton has a new benefit for staff – free admission for you and a guest when you show your UT ID. Go to to learn more about the museum. 

Q: I'd like to have a more flexible work schedule. How do I do this?

A: HRS's HealthPoint EAP provides consultation for employees about proposing and evaluating flexible work arrangements. Call 512-471-3366 if you would like to meet with a counselor about how to propose a flexible work arrangement to your supervisor or manager. See Tips for Employees: Building your case for a Flexible Work Arrangement – FAQ (PDF) for tips on bringing this up to your manager. Give the Flexible Work Arrangement form (PDF) to your manager to make a request. See for more info.

Q: Does UT offer adequate child care for staff?

 A: Yes.  The University of Texas at Austin Child Development Centers provides renowned child care services to university students, faculty, and staff.  The centers are accredited by NAC, the National Accreditation Commission for Early Care and Education Programs.

There are two locations to choose from.  The San Jacinto Child Development Center is located on the main campus in the SSW building and the Comal Child Development Center is located east of IH35, one block off Manor Road.

For more information about eligibility, rates & how to apply, please visit

Q: Can I donate my excess sick time to a specific person?

A:  You may donate sick leave to another leave eligible employee working at UT Austin if the recipient has exhausted their own sick leave accrual, including any time the employee may be eligible to withdraw from the Sick Leave Pool (SLP) program. The recipient may use the donated sick leave for permitted uses found in HOP 5-4120, Sick Leave. FMLA will run concurrently with donated sick leave as applicable.

To donate sick leave to an individual, submit a Sick Leave Pool Transfer Form to Human Resources. Note  different from donating to the Sick Leave Pool. You can find the full HR policy on Sick Leave here.

Q: How is the university’s annual holiday calendar determined?

A: The university sets the holiday calendar according to guidelines set by the state legislature (Chapter 662 of the Texas Government Code: The state code provides for 17 holidays each calendar year. The list of holidays can be viewed here:

Institutions of higher education are allowed to take these 17 holidays at the time of their choosing. Rather than spread these holidays out through the year, the university has historically chosen to cluster them around Christmas and New Year’s. If the stars align this can create a full two-week vacation.

However, as required by the state legislature, if any of those 17 holidays fall on a weekend, or fall on the same day as another holiday, we lose that holiday. This means that, as required by state law, our holiday calendar varies from year-to-year, with some years having fewer holidays than others. Also, skeleton crews are required when the university closes on days which are not federal holidays, although skeleton crews are not required December 24, December 26, and the Friday after Thanksgiving.

In 2015, July 4 is a Saturday. Therefore, instead of 17 holidays, we have only 16. Further, in 2015, December 26 also falls on a Saturday, so we are down to 15 holidays. Finally, in 2015, Martin Luther King, Jr. Day and Confederate Heroes Day both fall on January 19, so we lose another holiday. As a result, in 2015, instead of 17 holidays we have only 14.

Occasionally the university decides to reserve one of these holidays as a floating holiday, which gives employees the flexibility, given supervisor approval, to observe one of the holidays at the time of their choosing.

Q: How can UTSC help staff during intersession?  Shuttles, campus food options, etc.

A: This is something a UTSC committee could look into, particularly staff demand vs. revenue needs of services/venues. They would have to find solutions to meet the needs of both sides.


Professional Development

Q: I'm interested in professional development. What are my options?

A: There are several options available to you at no charge:

Q: Can staff use the Staff Education Benefit (SEB) for family members?

A:  No. The SEB only for active university employees that are appointed full-time (40 hours a week). The SEB isn't available to faculty or to students employed in positions that require student status as a condition of employment. However, If you're in a regular position that doesn't continue for 12 months you may be eligible on an exception basis (e.g. elementary teacher, University Health Services). If you're in such a position you can contact the Human Resource Service Center at 471-HRSC (4772) to request an exception.  For more information about SEB, go to

Q: Can staff use SEB for other courses – extension courses, PDC, etc.?

A: No. Staff Educational Benefit Doesn't Cover:

  • Courses through the Division of Continuing Education (including Extension Credit Courses)
  • Courses through Executive Education
  • Courses offered through Option III programs
  • Online courses
  • Courses at any other college or university

Q: Can I use the SEB for dissertation hours?

A: SEB cannot be used for dissertation courses with numbers ending in 99

Q: How do we address lack of computer skills with staff?*

A: UT Compliance is working on a computer literacy course, open to all staff. Talk to Jaime Davis ( for more info.


Shared Services

Q: Where can I find more information about Shared Services?

A: The best place for the most up-to-date information on Shared Services is at

  • You can also sign up for updates via email at
  • Per CFO Darrel Bazzell’s email on 8/17/2016, ATS is continuing as-is, while CBO is being phased out beginning this month. CBO members will be moved into business units where possible. Up to 30 positions may be phased out.


Staff Issues

Q: Who are my HR Reps (at department level in particular)?

A: You can find this via the HR website:

Q: How do I get management to listen?

A: There are classes on communication and conflict resolution via UTLearn, Center for Professional Education, and This is also something a committee could look into: guest speakers on modern management practices.

Q: How to navigate complaints/issues/compliance reporting? What resources are available?

A: See the following:

If you are concerned with the immediate safety of yourself or others, please dial 911.

Compliance and Ethics:

Behavior Concerns Advice Line (BCAL): (512) 232-5050
Environmental Health & Safety: (512) 471-3511
Fraud Hotline: (512) 471-7117
University Police (UTPD): (512) 471-4441
State Auditor’s Hotline: 1-800-TX-AUDIT (1-800-892-8348)

SME directory

  1. Designated Officials for UT Austin:
  2. Other University Officials:

Grievance process

Dispute Resolution Office -

Staff Ombuds -

UTSC Issues Process -


UT Austin

Q: What’s going on around campus?

A: See for current events and for the daily crime watch.

Q: What relationship does UT Austin have with other UT campuses?*

A: Ad-hoc, depending on the department.

Q: What is leadership’s take on culture/what’s their vision?

A: UTSC Officers will be discussing this with President Fenves soon.

Q: What are systemic/cross-campus issues?

A: Per the Campus Employee Engagement Surveys, the biggest ones are:

  1. Pay & Benefits
  2. Internal Communication
  3. External Communication

See the survey reports for more info.

Q: What are the water conservation policies/plans for campus?

A: In an upcoming meeting, we’re going to have Matt Stevens from the Energy & Water Conservation Program ( give a talk on this.

Q: What’s the space plan for campus?

A: This is being handled by Technology Resources (TRECS), and is a topic we can have a guest speaker cover in an upcoming monthly meeting.

Q: How to handle confidential info, what is and isn’t confidential

A: This spans a few areas:

Q: Is there an explanation of UT merit policies and practices?

A: We'll schedule in a guest speaker from HR in an upcoming UTSC General Meeting

Q: How to budget decisions get made?

A: We'll have a guest speaker from the Budget Office at an upcoming UTSC General Meeting.

Q: Is there a way to see Departmental budget reports?

A:  Yes.  The Budget Office is responsible for budget operations, strategic planning, reporting, financial tables, comparisons, and impact studies on proposed and actual legislation affecting the University's budget.  You can find the reports at:

Q: Could we get a big-picture perspective on campus and how it all works?

A: We'll get a guest speaker to address that in one or more upcoming UTSC General Meetings.

Q: Where can I find information about alternative transportation?

A:  Parking and Transportation manages alternative transportation for the campus, including:

Q: Campus Carry?

A: Please see for info on, but not limited to:

  1. How to request specifics listed in policy (ie appropriate signage)
  2. Leeway at local level (office, department level)
  3. Boundaries and compliance
  4. How to answer common questions or get questions answered



Q: How do I describe the mission of UTSC? What it is, how is helps, what it has done, and what it can do.

A: From the website: Staff Council’s mission is to promote a positive, collaborative work environment via assessment, prioritization, and communication of staff needs. The purposes are many:

  1. To serve as a representative advisory council;
  2. To provide a vehicle for communication of interests, concerns, and issues that affect staff;
  3. To present recommendations to University leadership; 
  4. To provide nominations to University Standing Committees

Also see UTSC accomplishments and our orientation for new reps.

Q: What are realistic expectations for UTSC accomplishments?

A: Committees are expected to provide a report for President Fenves at the end of the term year.

Committee projects should have measurable impact and benefit campus as well as staff.

The more an accomplishment benefits campus rather than just staff, the more ambitious it can be.

Q: How do we measure success of UTSC and the projects?

A: We gauge success in a few ways:

  1. Metrics for specific projects
  2. Staff awareness of UTSC and its accomplishments
  3. Access to/influence on Campus leadership
  4. Continuing funding for projects from the President’s Office

Q: What is UTSC's scope of influence?

A: Issues that affect staff in more than one department or geographic area of campus. For more info, see UTSC Bylaws:

Q: How to get managers to support UTSC time?

A: Your manager must support at least 4 hours per month, per our Bylaws, HR, and the President’s Office. Beyond that, it will be up to your manager. Showing them UTSC accomplishments ( may help, as these accomplishments have benefited all staff and oftentimes all of campus.

Q: What do we do when we get elected? What is the welcome/onboarding process?

A: The UTSC Resources Chair hosts two orientations after each UTSC election.

Q: What are things we can change without requiring leadership support/resources—“low hanging fruit”

A: UTSC reps can raise their constituents’ awareness of available campus resources for handling staff issuesstaff issues and professional development.

Q: Why is the UTSC general meeting structured the way it is?

A: Meetings are set up to give updates on UTSC business and issues important to staff.

Q: Who is allowed at UTSC general meetings and who can ask questions or raise issues?

A: Our meetings are open to the public. Anyone can ask questions or raise issues, be it in-person or via social media (Twitter, etc.). For more info, see UTSC Bylaws, section V.

Q: When are webcast videos uploaded?

A: They're immediately available; you can find them here.

Q: What are the Districts/where are they?

A: See our list of Districts and Representatives. The "Departments in District" column will show the exact departments within a given District.

Q: Can we broaden who can serve on UTSC:  student employees, temp staff, faculty?*

A: See UTSC Bylaws, section II.b for info on UTSC’s constituency. UTSC meetings are open to the public; improvements in UTSC communication and outreach should help address this concern.

Q: How do we get the word out in general?

A: Refer to:

  1. The How to Succeed as a Rep handout.
  2. Regroup email system:
  3. Regroup documentation:
  4. Also flyers, posters, talking to constituents, and/or hosting a brown bag lunch to talk about issues.

Q: How do I engage constituents that are non-English speaking, shift workers, non-Main campus, temp employees, non-computer users, researchers, or other siloed/isolated/remote units?

A: That is something a committee could look into. The main problem to solve is tools and procedures for reps to use to effectively reach constituents in these groups. Note that per UTSC Bylaws, section II.b, temp employees are not UTSC constituents, but they can attend general meetings to be heard.

Q: How are UTSC guest speakers chosen?

A: Based on current events and constituent interest. The more your constituents tell us what they want to hear about, the better we can serve them.

Q: Redistricting:  What is it, how do we get involved?

A: This has been largely taken care of recently by Jeannie Farahnak, former UTSC Vice Chair.

Q: UTSC budget—how is it allocated/funded?

A: UTSC gets budget from HR for running UTSC itself (badges, annual retreat, etc.). UTSC recently got a budget from the President’s office for funding yearly projects, such as the Professional Development Grant.

Q: Why does UTSC use Regroup instead of UTLists?

A: We don’t use UTLists because Regroup is set up to limit who can send messages, reducing spam or other unauthorized use. Also, UTLists is opt-in while Regroup is opt-out.

Q: What is UTSC relationship with UT Leadership?

A: The UTSC Chair speaks with Directors and the President’s Office monthly. The better UTSC serves the interests of campus, the better those relationships get.