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Core Services Status

Status
colourGreen
titleCALENDAR
- Department Calendar Services.

Status
colourGreen
titleCERBERUS
- /opt/local and shared data services.

Status
colourGreen
titleDHCP
- Wired DHCP services for the department.

Status
colourGreen
titleDOCUSHARE
- DocuShare database.

Status
colourGreen
titleFTP
- Anonymous FTP services.

Status
colourGreen
titleHYDRA
- HET Observing Support

Status
colourGreen
titleIDL
- IDL License server

Status
colourGreen
titleMAIL
- Astro mail services

Status
colourGreen
titleMATHEMATICA
- Mathematica License server

Status
colourGreen
titlePRINTERS
- Department Printer services

Status
colourGreen
titleWEBMAIL
- Webmail services

Status
colourGreen
titleWEBSEVERS
- Department websites and related services

Status
colourGreen
titleHELPDESK
- Helpdesk server


 

Column
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Individual Printer Status

If Printers under Core Services Status is Green, then the printer queue is active.  Below lists the public printers and their individual status in case one of them fail.

Status
colourGreen
titleCopiers
- All Ricoh copiers

Status
colourGreen
titleDW
- Department color

Status
colourGreen
titleLASER13
- 13th floor black and white

Status
colourGreen
titleLASER15
- 15th floor black and white

Status
colourGreen
titleLASER16
- 16th floor black and white

 

 

Scheduled Maintenance

  • 12 July @12:00 PM - Server reboot for astro, gemini, ftp, bigbubba to applied Oracle quarterly patches for Solaris OS - The following services will be affected:
    • email - incoming, outgoing, pine, and webmail.as.utexas.edu
    • Anonymous FTP
    • NFS exports for /san/pgs, /san/jk1, /san/jk2, /san/ne2, /san/ne3, /san/dw

    • logins to astro and bigbubba

  • All services are expected to be restored by 12:30 PM. 

Scheduled Maintenance

  • 31 March   @12:00 PM - Mail will be restarted.
  • 31 March   @12:23 PM - All access to email has been restored.

Scheduled Maintenance

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  • 15 March   @11:45 AM - All access to email via TLSv1 has been restored.
  • 14 March   @ 11:00 AM - We have detected an issue with the Apple Mail applications IMAP connecting in with the existing settings after the SSL change.  For those users, please VPN and use Astro Webmail: https://webmail.as.utexas.edu until the fix is completed.
  • 14 March   @ 6:45 AM - Mail will be restarted

Scheduled Maintenance

  • 9 February @  12:09 - All work completed.
  • 9 February @ 7:17 - rsync started
  • 9 February @ 6:30 - move astro home directories from the 6140 RAID to cerberus, our Oracle 7120 RAID due to failed interface controller. All astro, web, mail, webmail services will be unavailable during this time. 

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  • 21 December @10:20 AM - email services restored. 
  • 21 December @10:00 AM - astro email services will be stopped and restarted to clear hung/orphaned processes. Webmail will not be available during this period. Services are expected to back online by 10:20AM.

 

Scheduled Maintenance

  • 12 December @ 01:05 PM www.as.utexas.edu web sites passed basic testing (i.e., mounts from astro including home web pages work fine)
  • 12 December @ 12:24 PM Anonymous FTP test failed. ftp.as.utexas.edu did not remount the /ftp/pub share from astro on reboot. Manually mounted and successfully tested.
  • 12 December @ 12:23 PM test emails start showing up. 
  • 12 December @ 11:57 AM email testing began. 
  • 12 December @ 11:56 AM astro, ftp, bigbubba, solmaster, and gzone03, 
  • 12 December @ 11:56 AM gemini rebooted successfully with recommended and security patched applied
  • 12 December @ 10:39 AM - Zones BEs conflicted with global updates, requiring pkg update to be re-run on gemini (global zone).
  • 12 December @ 9:41 AM - Having trouble with some of the zones' boot environments (BE), but moving forward. Sorry for the delay 
  • 12 December @ 9:00 AM Most of our Solaris systems will be rebooted to apply updates that include security patches and new firewall features that we need to avoid quarantines by ISO. The following systems and services will be unavailable and offline for hopefully no longer than 20 minutes.
    • astro  - logins, all email services including webmail, webpages based located in astro home directories
    • gemini - exported RAID files systems /san/dw (Mike Montgomery (ix.as.), /san/ne2  and /san/ne3 (Neal Evans' hick machines) /san/psg (austral.as.) 
    • ftp - anonymous ftp
    • galactica - should have no user impact
    • gandhi - may take longer than 20 minutes to deal with Solaris 10 OS updates, which take longer than Solaris 11

  • 2 December @ 7:43 am all system are back online. The update to Cerberus was successful. Please report any anomalies to helpdesk@astro.as.utexas.edu.
  • 2 December @ 7:00 AM - One of our departmental file servers, Cerberus, is going to require a reboot to update the systems software. This update is required so we can install a patch to the system. The patch may require a reboot as well. We will know as soon as the Oracle engineers evaluate a resolution to a potential security issues identified by ISO. Use this wiki page to check status of this maintenance.

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  • 3 November @ 02:14 PM - DocuShare is back online in WRITE mode. Log files indicate that our backups are running without any problems.
  • 2 November @ 9:37 - The DocuShare server, ds.as.utexas.edu, has been recovered via the indomitable and resolute efforts of Paul Morris and Patrick Goetz (CNS Systems), to whom we owe prodigious gratitude for their invaluable work. DocuShare is currently online in READ-ONLY mode while we configure, initiate and test a cron based backup to cerberus, our Oracle RAID.
  • 23 October @ 7:00 AM - ds.as.utexas.ed was taken offline, it's internal disks removed and copies were made. Booting from a Redhat DVD, the two mirrored disks were reviewed and found to be inconsistent. Recover efforts continue. DocuShare will be offline for an indeterminate period of time.
  • 22 October @ 01:42 PM - DocuShare server database crashed. Emergency maintenance in progress.
  •  """""""""""@ 02:10 PM - ds.as.utexas.edu, DocuShare server rebooted.
  • """"""""""" @03:18 PM - Server attempted to run a disk check and hung at 11.4%. Rebooted and it hung again at 11.4% during the disk check. Will allow the process to run overnight. And re-evaluate in the morning.

 

Scheduled Maintenance

  • 16 November @ 6:00 PM - Maintenance completed.  All services restored.
  • 16 November @ 5:00 PM - Services Server Upgrade.
  • 13 October @ 7:15 AM - Maintenance completed. All services restored.
  • 13 October @ 7:00 AM - gemini zones shutdown; gemini rebooted.
  • 13 October @ 6:30 AM - Security updates need to be applied to gemini, astro, ftp, and bigbubba. The Updates are already installed but the systems require rebooting for the updates to be applied. The following services will be off-line until the reboots are completed and services restarted:

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