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• Once class begins, make sure that your webcam is on to engage with the instructor and your classmates. 
  • ACTION: Please add a professional photo of yourself for your Zoom profile picture. This photo will be visible during class sessions
• Polling questions may be taken during class, students attending class through the Zoom smartphone app may not be able to participate in polling questions
• Your microphone will be automatically muted when you join a class
• When your instructor asks a question, use the nonverbal icons to answer. In the "Participants" window you may access "raise hand," "yes/no" and thumbs up/down (available after clicking the "more" button) Please see the illustrations below:
  
  NOTE: If you don't see these features in the Participant window it's likely because you've logged in with a non-UT Zoom account.  Please refer here for steps on terminating your free account.
  
  

• Video breakout rooms where you will be placed with a subset of your classmates may be assigned randomly or pre-defined by your instructor based on group assignments. Note: Preassigned break out rooms will not work if students enter a class late. If this is the case, the professor must leave the room and come back and reassign the breakout rooms. Please be considerate and join your class on time.

• When screen-sharing occurs, you may encounter a delay in the video.  If you experience video slowness or delays, check out these "Internet Connection Tips".
• Chat during class should be used for lecture topics or requesting help. Please do not use this for posting non-class related material.
• TA support will help students that post questions in the Chat window and answer content questions after class, help monitor nonverbal feedback (ie. "raise hands") and keep the class muted to minimize distractions

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Still need help? 

Go to the Student Troubleshooting page first.  If that doesn't help:   

For McCombs students, please contact Media Services via email or phone:

• Email VC-Trouble@mccombs.utexas.edu
• Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)

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