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- Click "Safari" in the upper left hand corner of your screen
- Click "Preferences"
- Select "Privacy"
- Click "Remove All Website Data"
- Click "Remove Now"
- Restart your browser
Microsoft Edge/Internet Explorer
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- Press CTRL, SHIFT, and DELETE at the same time on your keyboard
- From the list presented, uncheck "Preserve Favorites Website Data"
- Ensure that both "Temporary Internet Files" and "Cookies" are checked
- Click "Delete" and then restart your browser
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