It is hoped that most problems encountered by students can be resolved through informal discussion between the parties involved. If informal discussion does not resolve the issue, there are other means available. The University Ombuds Offices can help with complaints of a non-legal nature such as grade disputes, parking citations, financial aid, adds and drops, bars on records, refunds, residency, and scholastic probation or dismissal. Assistance is confidential and is available by phone or in person. The Office of the Dean of Students offers Legal Services for Students and can provide advice on legal matters, such as landlord-tenant disputes.
Grievances related to academic matters, grade disputes for example, are handled using the procedure described in the General Information Catalog published annually by the Office of the Registrar. These grievances should be submitted in writing to the graduate advisor of the MS&E Program. Appeals may be directed to the vice president and dean of graduate studies, who has jurisdiction over your program of study, degree requirements, and all other academic matters.
See the harassment link here for official policy and procedure on issues involving complaints of harassment of any kind.