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UT’s Voice Over IP (VoIP) phone system comes with its own integrated voice mail system, which has been re-branded “UT Voice Mail” (UTVM). The information below will help you get started with basic login and setup tasks using your new UTVM mailbox. Included are steps for popular customizations, help and support information and known issues.
STEP 1 - Personalizing Your UT Voice Mail
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New vs. Previously Used Mailboxes
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IMPORTANT: After you've personalized your UTVM box, please proceed to Step 2: Activating Your Mailbox.
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STEP 2 - Activating Your UT Voice Mail
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Unlike in the previous phone system, you can implement and control the call-forward features used with voice mail: forward-no-answer and forward-busy. Most customers use both, but some prefer to omit one or the other. Once you’ve personalized your mailbox, you will need to follow these steps to start sending calls to it.
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