Getting Started with UT Voice Mail
IMPORTANT CAVEAT: This service will work for MS Teams users, but does not work
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if you use the the add-on Microsoft Teams Phone Service, which has its own built-in voice mail system. If you sign up for that add-on service your line is automatically removed from UT Voice Mail.
UT’s Voice Over IP (VoIP) phone system comes with its own integrated voice mail system, which has been re-branded “UT Voice Mail” (UTVM). The information below will help you get started with basic login and setup tasks using your new UTVM mailbox. Included are steps for popular customizations, help and support information and known issues.
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- To activate this feature: From the dial tone, dial *84 28886 and wait for the confirmation tone, then hang up and proceed to next step:
- To set the number of rings: Please note that you must first perform the previous step (*84 28886) for the following to have any effect. From Then, from the dial tone, dial *33 followed by any number of rings from 2 to 9, wait for the confirmation tone, then hang up. For example, to set your phone to forward after 2 rings, dial *332. NOTE: This is the number of rings the caller will hear; the number you hear on your set may vary depending on the type of set you have. The ring cycle for callers is 6 seconds per ring.
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