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Preface
The Moody College of Communication’s Technology Services group provides software installation support for College-owned equipment. We adhere to all University policy with regard to software licensing and standards of practice.
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This policy covers all University-owned equipment managed by the Moody College of Communication. We do not provide software installation services for non-University equipment. Such support is available for a fee through the Information Technology Services Help Desk and various third parties. When we do provide installation services, we conform to standard practices for software deployment. This means most customizations are the responsibility of the end user.
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Requests for new software installations or updates can be made to our Help Desk. Call 471-1199 (option 1), email comm-help@austin.utexas.edu or come by CMA 3.102104 or BMC 5.104.
If the software you are requesting is on our list of “standard software” (see IV below), we will make every effort to have the software you request installed within 1 business day of receiving your request. This assumes your computer is located on campus and is left on and hooked up to the campus wired network. There may be extenuating circumstances (major lab deployments, security events, etc.) that cause delays. In these cases, you will be notified of the delay within that 1 business day.
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Title | Macintosh OS X | Windows XP10 | License | Notes | ||||
Adobe CS5.5 CS 6 Design Premium | Yes | Yes | Faculty, Staff, College computer labs. Concurrent use. | This takes a very long time to deploy. | ||||
Adobe CS5.5 CS 6 Web Standard | Yes | Yes | Faculty, Staff, College computer labs. Concurrent use. | This takes a very long time to deploy. | ||||
Apple iLife | Yes | No | Faculty, Staff, College computer labs. Apple Final Cut 7 | Yes | No | Selected College computer labs. |
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Microsoft Office 2016 (Mac and Windows) Bevoware | Yes | Yes | Faculty, Staff, College computer labs. Campus license. | See the Bevoware site for more information. | Microsoft Office | Yes | Yes | Faculty, Staff, College computer labs. Campus license. See the Microsoft Campus Agreement for more information. |
SALT | No | Yes | Faculty, Staff, College computer labs. Concurrent use. |
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Note that wherever possible, we deploy “concurrent use” licenses, in that we have a fixed number of “seats” available. When you launch the application, this counts toward one “concurrent use” seat. If we exceed the number of licensed seats, you may have to wait until someone else quits that application before you can use it. This is automatic, but keep this in mind if you are in a hurry.
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Title | Macintosh OS X | Windows XP10 | License | Notes |
SPSS | No | Yes | Annual subscription for Faculty, Staff, specific College computer labs and checkout laptops. | Licenses are locked to specific computers. Concurrent use is not allowed. It is available in specific college labs or on laptops available for checkout. |
VI. Online software services available
Title | License | Notes | |||
Qualtrics | Annual subscription available for Faculty, Staff and Students of the University of Texas at Austin | Qualtrics is a web-based online survey, polling and experimental research tool. | SurveyStation | Available for Faculty and Staff of the College of Communication | SurveyStation is a web-based online survey and tool created and hosted within UT . College patrons of this tool should access it via https://surveystation.austin.utexas.edu/ using their UT EID. |
VII. Your responsibility
If the software you are requesting is not available through a University or College site license, you must provide proof of purchase of an applicable license. We need up-to-date contact information when you make the request, in case we need to verify any of this or have a question about your request.
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