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  • Full Mailbox:   A voice mailbox may be full even when the Inbox has little or nothing in it.  Please see the explanation and solution at the bottom of the Message Expiration page.

  • Find Me, Follow Me:   This feature results in the customer being unable to hear the caller or both parties placed on hold.  A trouble ticket has been opened with the vendor.

  • Sub-Mailboxes:  Although both the TUI and the GUI will allow you to create up to ten sub-mailboxes, the tenth box cannot be selected by callers. The effective limit for sub-mailboxes is nine.  This issue has been reported to the vendor. 

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