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This is a breakdown on how to submit a basic ticket to the CNS Helpdesk accompanied with a short explanation on the types of ticket requests that a user can submit.  

Basic Process:

  1. Go to http https://cns.utexas.edu/help
  2. Log in with your EID and password.
  3. Fill out the form as needed. The required fields are marked with an *. 

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Any generic request for computer related assistance can go here.

 

 



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