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You can also contact your POD BRCF delegate. These folks are listed in the table at POD Resources and Access#AvailablePODsAccess: Available PODs.

Contact Us

Please email us at rctf-support@utexas.edu.

Tip

Directing your support request to rctf-support@utexas.edu is preferred to contacting someone associated with BRCF whom you know directly. Our support email is monitored by all BRCF support personnel, while any person you contact directly may not be readily available, or may not be familiar with the subject of your support request.


Monthly Maintenance

Regular maintenance is performed on all BRCF PODs monthly, generally on the last Thursday of every month (although the schedule is adjusted for Holiday periods). The standard window is 8 am - 6 pm, but is often shorter than than and can occasionally be extended if issues are encountered. Email notifications are sent out a week prior to each maintenance and the day of.

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