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- Outlook - Open Outlook and you will be prompted to log in. Use your McCombs account in the format of <McCombs username>@mccombs.utexas.edu to log in and check the box to remember your password. You will not switch to using your EID for email at this time.
- For users of Skype for Business (previously Lync) - Open Skype for Business and you will be prompted to log in. Use your McCombs account in the format of <McCombs username>@mccombs.utexas.edu to log in and check the box to remember you password. You will not switch to using your EID for Skype at this time.
- If you receive an error stating the "service is unavailable," contact Tech Support.
- For users of the McCombs Intranet - Open your browser and navigate to the Intranet URL, https://intranet.mccombs.utexas.edu. Your browser may log you into the Intranet with your EID. Look in the upper right corner of the Intranet page. If you see your EID after the word "AUSTIN\", then select, select "Sign in as a different user" from the drop down menu below it. Then, log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu and check the box to remember your password.
- If instead you receive an Access Denied Error, then click the "Sign In as a different user" on that message box. Then, log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu and check the box to remember your password.
- If you use https://community.mccombs.utexas.edu, you will need to use the step above to log back in with your McCombs account.
- If you use multiple browsers to access the Intranet, repeat the steps above.
- If instead you receive an Access Denied Error, then click the "Sign In as a different user" on that message box. Then, log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu and check the box to remember your password.
- For users of Sitecore web content editor - No changes are anticipated. Continue to log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu.
- For users of the Mainframe QWS3270 - Open QWS3270. If you receive an error stating "error creating credentials, open Software Center and Select "Installation Status" tab, Select the "UTConfigfor3270" and click on re-install"REINSTALL".
CORRECT THIS STEP AND ADD SCREENSHOTS. Do they need administrator access to do this? noNo
- Outlook - Open Outlook and you will be prompted to log in. Use your McCombs account in the format of <McCombs username>@mccombs.utexas.edu to log in and check the box to remember your password. You will not switch to using your EID for email at this time.
4. File shares, database and other network resources - You EID should be able to access the same network file shares, databases and other resources. If you encounter something you can't connect to, please contact Tech Support.