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  • Message expiry is not set on individual messages until they are read.  If you forward your voice messages to email, your mailbox will eventually reach full capacity and stop taking messages.  Log in to UTVM periodically (perhaps monthly or weekly depending on your usage; disk quota is about 80 minutes of messages) and delete old messages.  ITS is working with the vendor to resolve the problem and will update UTVM subscribers when a solution is in place.

  • Find Me, Follow Me:   This feature results in the customer being unable to hear the caller or both parties placed on hold.  A trouble ticket has been opened with the vendor.

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