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Verify you have backups working. (https://utbackup.its.utexas.edu)
Clear out your inbox. Smaller is better. Syncing is constant on O365. Could cause email sync issues after migrated.
Clear out trash/deleted items folder. 30 day period on O365 before deleted.
Delete any folders/emails you don’t need to speed up backend transfer
Archive any folders/emails you don’t regularly access but might. Utilize retention policies. Best practice: store departmental email as archive in UTBox (https://utexas.box.com) and share out to department leads. Store personal email on your system.
Update your email client to the latest version. Older versions tend to be unsupported and could be cause of email sync issues.
Identify any shared math email accounts or calendars with migration team before scheduling a migration. (cnsemailmigration@austincnsmigration@austin.utexas.edu)
Schedule migration via CNS IT Doodle poll. Factor in a 4 hr gap when email will be unavailable. Not common but just in case.
Prepare to bring your devices checking email to campus on your scheduled migration date.

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You are required to be at the scheduled appointment. Your EID and password are needed for the client configurations.
Tech assigned will meet with you at the scheduled time and work through getting your new account ready.
1. login to https://outlook.office365.com
2. Set the time zone, and click Save
3. Click the profile icon (top right), and make sure the email address is correct.
4. Click the gear icon.
Tech will help configure all devices to check for email correctly.
Any issues that stem from the migration will be forwarded to Maorong by the tech to ensure an immediate solution is developed and implemented.
The tech will identify when the migration has been completed. After this point, any issues or questions regarding your email account should be directed to http://cns.utexas.edu/help.

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