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The Department Conference Room has a ceiling mounted projector, an AV control console, conference computer, web conference camera with three table top microphones, and a conference phone

NOTE: The room web conference camera and microphones are connected to the room computer

  • Use the AV console to turn on the projector and lower the screen. Tap the console screen to wake it up.
  • If encountering issues with the AV see the troubleshooting section below

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    titleAV Console Image

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  • There is wireless keyboard and mouse connected to the room computer
  • Use the USB hub on the AV cabinet to connect USB devices to the room computer

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    titleUSB Hub Image

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  • Select Display HDMI to use a laptop. Connect the HDMI cable to the laptop. If necessary use one of the items on the HDMI adapter ring.

  • Select Camera on the AV console to use the room web camera and microphones

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    titleCamera Controls Image

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  • Use the camera menu to pan-tilt-zoom (PTZ) web camera
  • ← back arrow button returns to home menu

  • In the video conferencing software, select TesiraFORTE as the input and output devices
  • The microphones are stored in the table pockets

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    titleMicrophone Image

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  • Select End to turn off the projector and raise screen

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    titleEnd Screen Image

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issues
issues

Troubleshooting Issues

  • Computer is asleep
  • Wireless keyboard or mouse not working
  • No sound or microphones not working
  • HDMI connection not working

Computer is asleep

  • If the console flashes the message to wake up installed computer, check if computer is turned on

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    titleWake Up Computer Image

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  • The computer is accessible from the front of the AV cabinet. The power button is on the left.

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    titleRoom Computer Image

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    Select correct input/output devices

  • If HDMI connection the power button is on and computer is not workingdisplaying, check press the power adapter under the table
  • <insert power brick pic>
  • button for 10 seconds until the computer turns off. Wait a couple of seconds then press button to turn computer back on

Wireless keyboard or mouse not working

  • Check the power switch is on the bottom of the device
  • Check that the wireless receiver is plugged into the USB hub
  • Check that the USB hub is plugged into the computer
  • Replace the keyboard or mouse batteries

No sound or microphones not working

  • In the video conferencing software, select TesiraFORTE as the input and output devices
  • Check the sound out level and the microphone input level

HDMI connection not working

  • Use a paper clip to press the hardware reset (HW-R) button on the video controller located in the AV cabinet.

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    titleVideo Controller Image

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    If wireless keyboard and mouse do not work, check the power switch on the bottom