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- Computer is asleep
- Wireless keyboard or mouse not working
- No sound or microphones not working
- HDMI connection not working
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- Check the power switch is on the bottom of the device
- Check that the wireless receiver is plugged into the USB hub
- Check that the USB hub is plugged into the computer
- Replace the keyboard or mouse batteries
No sound or microphones not working
- In the video conferencing software, select TesiraFORTE as the input and output devices
- Check the sound out level and the microphone input level
HDMI connection not working
- Check that power adapter under table is plugged in