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  • Make sure you have a good signal from your phone provider. If you work in a basement at UT, for example, you may need to go outside to get a good phone signal in order to initially set the app up. This should not be a common problem for people at their homes.
  • Reboot after installing. If you still encounter an error message, move to where you have a good phone signal and reboot once more.
  • When dialing a campus number from your Bria app you should dial the number just as you would from your office phone (i.e. dial 1-xxxx instead of 471-xxxx). Remember, even though you are calling from your mobile phone the call is originating from your office phone service.

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