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This page explains how to set up remote desktop access to a campus computer using the Remote Desktop Gateway instead of VPN. While VPN has been a popular means for access campus resources, due to security and cost concerns alternatives to VPN are increasingly being used for different kinds of access. The RD Gateway is the alternative solution for remote desktop access.

Windows Client Procedure

Below are the steps for opening a Remote Desktop connection via UT's RD Gateway. These steps follow the easist option which is to use our web application to generate and download a RDP connection file. However we also provide alternate instructions if you want to manually configure your RDP connection yourself.

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  1. Launch Remote Desktop from your Start Menu as you normally would.  You will need to click Show Options at the bottom of the client to expand the view to access the RD Gateway settings.
  2. Click the Advanced tab on the Remote Desktop Connection client
  3. Click the Settings button.
  4. In the Connection settings section, use the radio button to select "Use these RD Gateway serer settings:"  For the Server name field, enter "rdg.austin.utexas.edu."  Leave unchecked the boxes for Logon method option "Allow me to select later"  and also "Bypass RD Gateway server for local addresses." 
  5. Click OK to exit this dialog and return to the General tab.  In the Computer field, you will enter the hostname or the IP address of the computer that you wish to connect to.  Then click Connect and procced with step 2 below.


Macintosh Client Procedure

We do not offer a RDP connection file for Macintosh, since the connection settings are saved within the Remote Desktop application on Macs. Please use the instructions below for adding the RD Gateway setting to any existing Remote Desktop connections you use.

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