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LabStats is a cloud-based software that has been installed on COLA student labs to monitor software usage data to make more informed budgeting decisions. As students return to campus, LabStats will also be installed on COLA classroom computers.

Current Licenses

LAITS currently has licenses are currently for 618 machines. They are installed in the following student labs and classrooms:

COLA Student Labs 

FAC 7 - 24 seats

FAC 9

FAC 10 (licenses removed for COVID loaner computers)

MEZ 4.128 

MEZ 4.144

MEZ 4.136 

PAR 6

PAR 102

PAR 104

PCL 2.330 - 8 seats

RLP 1.402 - 35 seats

RLP 1.404 - 34 seats

RLP 2.102

RLP 2.534

RLP 3.104

RLP 4.222 - 5 seats

WCP 5.112 - 26 seats

LBJP Student lab

SRH 3.275 - 10 seats, remote access lab

SRH 3262 (no longer installed)

ARCH Student Lab

SUT 1.118 - 6 seats, remote access lab

WMB 1114 (no longer installed)

COLA Classrooms

BAT Classrooms

(to be installed)


BEL Classrooms

BEL 328 (to be installed)


BEN Classrooms

BEN 1.102 (to be installed)

BEN 1.104 (to be installed)

BEN 1.106 (to be installed)

BEN 1.108 (to be installed)

BEN 1.118 (to be installed)

BEN 1.122 (to be installed)

BEN 1.124 (to be installed)

BEN 1.126 (to be installed)

BEN 2.104


BRB Classrooms

BRB 1.118

BRB 1.120

BRB 2.136


BUR Classrooms

BUR 0208

BUR 0212 (to be installed)

BUR 0216

BUR 0220

BUR 0224

BUR 0228

BUR 106

BUR 108

BUR 112

BUR 116

BUR 124

BUR 128

BUR 130

BUR 136

BUR 214

BUR 231

BUR 232

BUR 234

BUR 337

BUR 436 A (to be installed)

BUR 436 B (to be installed)


CAL Classrooms

CAL 100 (to be installed)

CAL 200 (to be installed)

CAL 21 (to be installed)

CAL 221 (to be installed)

CAL 300

CAL 323 (to be installed)

CAL 419 (to be installed)

CAL 422

CAL 516


COLAITS Classrooms

(To be installed)


CRD Classrooms

(To be installed)


FAC Classrooms

FAC 18

FAC 21

FAC 4

FAC 8A


GAR Classrooms

GAR 0102

GAR 0120

GAR 0132

GAR 1102 (to be installed)

GAR 1122 (to be installed)

GAR 1126

GAR 1134 (to be installed)

GAR 2112 (to be installed)

GAR 2124 (to be installed)

GAR 2128

GAR 3116 (to be installed)

GAR 4100


GEB Classrooms

GEB 1308

GEB 3312

GEB 4214


GWB Classrooms

GWB 1130

GWB 1138

GWB 2204

GWB 2206


HRH Classrooms

HRH 22106C

HRH2112

MEZ 0306


JES Classrooms

JES 121A

JES 203A (to be installed)

JES 205A (to be installed)

JES 207A (to be installed)

JES 209A (to be installed)

JES 215A (to be installed)

JES 216A (to be installed)

JES 217A (to be installed)

JES 218A (to be installed)

JES 303A (to be installed)

JES 307A (to be installed)

JES 309A (to be installed)

 

MEZ Classrooms

MEZ 0306

MEZ 1102 (to be installed)

MEZ 1104 (to be installed)

MEZ 1118 (to be installed)

MEZ 1120 (to be installed)

MEZ 1202 (to be installed)

MEZ 1204 (to be installed)

MEZ 1206 (to be installed)

MEZ 1208 (to be installed)

MEZ 1210 (to be installed)

MEZ 1212 (to be installed)

MEZ 1216 (to be installed)

MEZ 1306 (to be installed)

MEZ 2102

MEZ 2118 (to be installed)

MEZ 2122 (to be installed)

MEZ 2124 (to be installed)

MEZ 2302

MEZ B0302 (to be installed)


PAR Classrooms

PAR 101

PAR 103

PAR 104 (to be installed)

PAR 105

PAR 10

PAR 1

PAR 201

PAR 203

PAR 204

PAR 206

PAR 208

PAR 210 (to be installed)

PAR 214 (to be installed)

PAR 301

PAR 302 (to be installed)

PAR 303

PAR 304

PAR 305 (to be installed)

PAR 306

PAR 308

PAR 310 (to be installed)

PAR 8C (to be installed)


PCL Classrooms

PCL 1332B  (to be installed)


RLP Classrooms

CLA0102

CLA0104

CLA0112

CLA0128

CLA0130

CLA1104

CLA 1106

CLA 1214

CLA 3214F

RLP 0106

RLP 0108

RLP 0118

RLP 0120

RLP 0122

RLP 0124

RLP 0126

RLP 1102

RLP 1108 (to be installed)

RLP 1302A (to be installed)

RLP 1302C

RLP 1302D (to be installed)

RLP 1302E (to be installed)

RLP 1302f (to be installed)

RLP 2606 (to be installed)

RLP 3.102 (to be installed) - 23 seats

RLP 5404

RLP 5410 (to be installed)


SEA Classrooms

SEA 1332 (to be installed)

SEA 2108

SEA 2108 (to be installed)

SEA 2114

SEA 2122

SEA 2210 (to be installed)

SEA 3250 (to be installed)

SEA 4126 (to be installed)

SEA 4242 (to be installed)

SEA 5106 (to be installed)


SRH Classrooms

SRH 3.275 - 10 seats


WAG Classrooms

(To be installed)


WCH Classrooms

(To be installed)


WCP Classrooms

SAC 1402

SAC 4116 (To be installed)

SAC 4118 (To be installed)

SAC 4120 (To be installed)

SAC 4174 (To be installed)

SAC 4190 (To be installed)

SAC 5102 (To be installed)

SAC 5118 (To be installed)

SAC 5124 (To be installed)

SAC 5172 (To be installed)

SAC 5172


WMB Classrooms

(To be installed)




Initial Setup and Deployment

Verify Hardware

  • LAITS Desktop Engineers ensure the System Requirements are met.
  • DE develops packages and coordinates with JAMF (Mac OS) and LANrev for (PC)  to deploy LabStats on specific computers in student labs and classrooms.

Software Distribution 

  1. Log in to the LabStats Portal.

2. Invite LabStats user accounts.

    • Navigate to Admin, then click User. Learn more about user permissions.
    • Local users can be invited manually

3. Install the LabStats browser extensions for Chrome and Firefox.

    • Navigate to Admin, then click Client Downloads to access the downloads.

4. Ensure successful login from the student lab or classroom.

5. Use the Portal URL > https://portal.labstats.com < and enter your credentials.

6. Ensure all clients are installed.

  • Navigate to Admin, then click Client Downloads to access the downloads.
  • Ensure any computers assigned multiple MAC addresses belong to the correct computer.

If deploying LabStats as part of an image, ensure the master image does not have a virtual MAC address, and if it does, add the MAC address to the Ignored MAC Addresses list prior to deployment.

If any stations are assigned multiple MAC addresses, and any of those are virtual MAC addresses, ensure they are added to the Ignored MAC Addresses list. Once a station’s virtual MAC address has been added to the Ignored MAC Addresses list, delete the station to allow the machines to check in separately.


Creating a Group

Groups are the top of the hierarchy for organizing stations in computer labs and classrooms. COLA would be a group. That group could then be broken down into COLA Classrooms and COLA labs. And those categories, broken down into sub-categorizes by a Lab or Classroom location, and finally to individual stations in that group.

  1. Navigate to Stations then click Groups.
  2. Click Create Group.
  3. Enter information to create the new group.
    • Name — The name of the group.
    • Description — A brief description about the group.
    • Create In — Shows the parent group or root if no parent.
    • Contents — Choose whether the group will contain groups or stations.
    • Advanced — Change the way stations in the group are tracked.
  4. Click Save.

LabStats uses a secondary data warehouse for reporting. The data warehouse is updated nightly at midnight, so usage activity from today won’t be available for reports until the next day. This is also true for changes to groups, tags, etc. For real-time activity, see the Dashboard, Login Dashboard, or Charts tab under each group.

Tagging 

Tags applied to StationsApplications, and Users can be used for more targeted reporting. They can be highlighted when viewing report data to get more granular, filtered data. COLA Classrooms, BUR Classrooms, BUR 208, Dual-Boot Classrooms, are all options for tagging a classroom.

Viewing Tags

There is a Tags tab available on each of the Stations, Users and Applications pages. Each Tags page allows you to view the related tags that have been created (Stations > Tags will display all Station Tags). If tags are clicked, the page will redirect to a list of the Stations, Users, and Applications associated with that specific tag. Click on the individual Station, User or Application to view and edit tags associated with that item.

  1. Navigate to the desired sub-menu: Stations, Applications, or Users.
  2. Click Tags.
  3. Click on a tag name to view a list of everything with the tag.

Set up a Schedule

The primary role of Schedules is to define the parameters used in reporting. Schedules ensure that report calculations only include the selected time periods; serving as a filter and resulting in clear and accurate reports. By default, calculations are based on a 24-hour time period. Labs available for the full twenty-four hours and labs available for three hours can/should have different definitions of 100% utilization.  

LAITS Desktop Engineering have set the general administrative schedules to a 12- hour format using Central Standard Time. Login tracking has been automatically set to consider inactive computers logged off after one hour of inactivity.

  1. Navigate to Admin, then click Schedules.
  2. Click Add Schedule. Enter a name, a description, and then assign the schedule to any desired groups. Click Submit.
  3. Click Add Named BlockNamed Blocks are periods of time that are defined within a schedule and used individually as report criteria.
  4. Enter a name, start time, end time, and the days of the week for the new Named Block.
  5. Click Submit to save.
  6. Click Add to create additional Time Blocks in order to specify different hours on different days. Named Blocks are able to contain multiple Time Blocks.

Additional Named Blocks can also be added to separate different types of hours (such as “Open to the Public” or “Reservation Only”). Schedules allow Closed Dates to be defined for recurring days that labs will be closed.

Set up Holidays

Holiday Schedules can be defined for holiday lab closures. Holidays apply to all labs, defining them as closed during the specified date range. Holiday schedules can be edited or deleted after creation.

  1. Navigate to Admin, then click Holidays.
  2. Click Add Holiday. Enter the name, description, start date, and end date for the holiday.
  3. Click Submit to save.

Remote Access to Computer Labs

The Remote Desktop Access Tool is a DE developed dashboard that can be used by students to find an available computer in a student lab on campus. It also provides them with a mechanism to remotely log into that computer without any special knowledge needed.

Students remote into the network with a VPN and host this tool within your network, or ensure your Portal is publicly accessible over the internet so that the dashboard can get the availability information.

Student Remote Access Instructions

Currently, remote access is restricted to students taking specific courses in ARCH, LBJP and Liberal Arts. If students normally access statistics software in an Architecture or Geography Lab, they should expect to find it on the computers in that group. 

https://wikis.utexas.edu/x/5wB-Dw

Remote Access FAQ

Can I embed the Remote Access Tool in an existing web page?

  • Yes, you can embed this tool in another webpage (using an “iframe”), or you can link directly to it.

What prevents the student from skipping going to the website and just connecting via the published IP?

  • Because of the way RDP connections work, it is possible for a student to use the dashboard once, and then skip the tool and connect straight to the IP. However, the dashboard is the only way to ensure the computer you’re trying to connect to is not already in use, so we anticipate students returning to the dashboard every time they need to connect to a computer.

Does this authenticate users by the school’s domain name?

  • This dashboard does not authenticate. The authentication happens in the Remote Desktop connection itself using University of Texas systems, as well as with the VPN connection (if applicable).
  • This dashboard surfaces the available computers (spreading the load across the computers while doing that), and creates an RDP file pre-filled with connection information to simplify the process for the student.
  • At that point RDP on university computers takes over and requires whatever authentication was set up on their end. In this way, LabStats facilitates getting students into the university computer systems, but it leaves authentication up to the school for maximum flexibility.

How do students know what applications are available in a specific lab?

Currently, organizing stations by lab will help students find appropriate software. If they normally access statistics software in the Architecture or Geography Lab, they should expect to find it on the computers in that group. You can also add a note or a link to a software list in the custom header.


Does this require VPN access for the remote users?

No, it does not. A VPN is not necessary. LAITS has created a remote desktop gateway or you could make your computers available directly through the internet by adding firewall exceptions for RDP access and by using static IP addresses. Both of these options reduce the amount of additional traffic that would be sent through your network and potentially reduce the risk of direct network access.


Types of Reports

Summary Reports - Reports showing aggregated sessions which may be grouped by station, group, user, application, or tag.

Session Reports - Reports displaying a non-aggregated list of application, power, or login sessions.

History Reports - Reports displaying a timeline of various data points including averages, sums, totals, or percentages.

Point in Time Reports - Reports displaying power, login, and application sessions for a specific point in time.

Breakdown Reports - Reports categorizing stations by specified attributes.

Run a Login Summary by Group Report

Reports using groups can identify the number of unique students are using computer labs. Groups can then be reported on individually and in relationship to each other. The Login Summary by Group report shows combined user usage data from the selected date range.

Running this report, with the following report criteria, will show usage statistics for every group (lab). See if some labs are getting more/less usage. Also, pinpoint the differences between unique users and repeat users. This report can be further segmented with the use of user tags (field of study, year in school, etc.).

  1. Navigate to Reports. Then click the Login Summary by Group report.
  2. Select the date range.
  3. Click Submit.


Run a User History Report

The User History report (showing only unique users) and the Login History report (showing all logins) can break down the usage data by day. 

Running this report, with the following report criteria, will show unique user usage statistics for every group (lab). See if some labs are getting more/less usage and if certain days get more use than others.

  1. Navigate to Reports. Then click the User History report.
  2. Select the date range.
  3. Click Submit.


Run a Login History Report

Running this report, with the following report criteria, will show all login usage statistics for every group (lab). See if some labs are getting more/less usage and if certain days get more use than others.

  1. Navigate to Reports. Then click the Login History report.
  2. Select the date range.
  3. Click Submit.


Archiving Reports

LabStats does not have the capability to save historical data; reports must be shared by email, or downloaded and shared.  Spreadsheets can be downloaded as an Excel file, and graphs can be downloaded as an Excel file, PDF, or an image file (PNG, JPEG, SVG). Removing a license from a specific station or group of stations also erases all historical data for that station or group. Backup any desired documentation prior to removing a license.

Export Reports

  1. Navigate to the report or dashboard you wish to export.
  2. Click DownloadDownload Results, or [MENU ICON].
  3. Select format (if applicable) to download.

Share Reports

  • Email the downloaded report. Additionally, some reports have a Share Report Results option to email directly from the product.


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