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Follow the process below to access a shared/resource inbox:


Opening a Shared Inbox

Please contact LAITS for assistance with shared inbox permissions.

To access a shared inbox



  1. Login to the Outlook Web App from
  2. In the toolbar along the top of the screen, click your Profile Icon in the upper-right corner
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  3. Then click "Open another mailbox"
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  4. At the prompt, enter in the email address for the shared inbox and click "Open"
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  5. The shared resource inbox will open in another tab in your browser


If you do not have permission to access the shared resource inbox, you will receive an error page similar to the one below. 

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