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titleIMPORTANT: Off-Campus Users Must First Connect to the UT VPN

If you are trying to access the server from an off-campus location, you must first connect to the University's VPN service before proceeding with the instructions below.

Table of Contents

General Information and Overview

The instructions below are for the current version of Windows - Windows 10. If you have an older version of Windows such as Windows 8 or Windows 7, then you may need to slightly modify the instructions below to work with your older OS. There are two methods for accessing the file server. Which method you choose depends on whether or not you have logged into your computer with your current UT EID credentials. If you did then use the easier method 1. If you do not log into your computer with your current UT EID credentials then you'll need to use method 2.

Method 1 - Use This If You Log Into Your Computer With Your UT EID

1.) Right-click on the Start button and choose "Run."

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3.) A list of available folders will now be shown. You may now open the folder that contains the files you want to access. You will only be able to access folders which you have been granted access. If you try to open a folder that you have not been granted access to, you will get an "access denied" error.

Method 2 - Use This If You Do Not Log Into Your Computer With Your UT EID or Method 1 Doesn't Work For You

1.) Open up the File Explorer program on your computer. You can do this by right-clicking on the Start menu icon in the lower left corner of your Desktop and then selecting "File Explorer" in the menu that appears.

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5.) A list of available folders will now be shown. You may now open the folder that contains the files you want to access. You will only be able to access folders which you have been granted access. If you try to open a folder that you have not been granted access to, you will get an "access denied" error.

Problems?

If you encounter problems with the server, please submit a help request specifying the server you are having problems with and a description of the problem to the College of Education Information Technology Office helpdesk at: help@education.utexas.edu