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Reset the Print System

 https://support.apple.com/en-lk/guide/mac-help/mh14001/10.15/mac/10.15

1. On your Mac, choose Apple menu > System Preferences, then click Printers & Scanners
2. Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
3. After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.
4. Re-add any printers with LAITS Self Service app

Where can I find LAITS Self Service?

1. Navigate to the Applications Folder
2. Look for the LAITS logo on your dock or in your Applications folder to find LAITS Self Service on your Mac. 
   
   
3. LAITS Self Service should be listed alphabetically in the Applications folder on your Mac:     
   
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4. You can open LAITS Self Service it by double-clicking the icon.

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Printers Category

LAITS-managed printers can be found and installed with one click via the "Printers" category.

• Choose "Install" and this will install all printer drivers and the printer connection for you to select and print.
  
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