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UT’s new Voice Over IP (VoIP) phone system comes with its own integrated voice mail system, which has been re-branded “UT Voice Mail” (UTVM). The information below will help you get started with basic login and setup tasks using your new UTVM mailbox. Included are steps for popular customizations, help and support information and known issues.
IMPORTANT CAVEAT: This service does not work with Microsoft Teams Phone Service, which has its own built-in voice mail system. If you sign up for that service your line is automatically removed from UT Voice Mail.Quick-Start Video: ITS has produced a step-by-step video demonstration of the following two start-up tasks on YouTube. Caveat: It does not contain instructions for setting the number of rings (after forwarding calls when you don't answer; see Step 2 below). We recommend that you right click the link to open it in a separate tab: UTVM Setup Video
STEP 1 - Personalizing Your UT Voice Mail Box
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