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Getting Started with UT Voice Mail

IMPORTANT CAVEAT:  This service will work for MS Teams users, but does not work

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if you use the the add-on Microsoft Teams Phone Service, which has its own built-in voice mail system.  If you sign up for that add-on service your line is automatically removed from UT Voice Mail.

UT’s Voice Over IP (VoIP) phone system comes with its own integrated voice mail system, which has been re-branded “UT Voice Mail” (UTVM).  The information below will help you get started with basic login and setup tasks using your new UTVM mailbox.  Included are steps for popular customizations, help and support information and known issues. 

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