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IMPORTANT:  After you've personalized your UTVM box, you will need to please proceed to Step 2: Activating Your Mailbox, and enter some phone settings to start sending calls to it.

Step 2:  Activating Your Mailbox

Unlike in the previous phone system, you can implement and control the call-forward features used with voice mail, forward-no-answer and forward-busy.  Most customers use both, but some prefer to omit one or the other.  Once you’ve personalized your mailbox, you will need to program your phone follow these steps to start sending calls to voice mailit.  

To forward calls to voice mail when you don't answer the phone: