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- Unlike SmartVoice, after you have added sub-mailboxes and recorded the primary mailbox's greeting with the callers' menu options, your primary mailbox will still be capable of taking messages (i.e., following the greeting, it will "go beep"). You may want to use the primary mailbox to take general messages; or you may wish to discourage callers from leaving messages in the primary mailbox by asking them not to, or by repeating the menu options.
- Like SmartVoice, UTVM messages left in sub-mailboxes will not light the message-waiting indicator light on your phone. For this reason, many subscribers opt to use email notification (forwarding voice messages to emailsee Forwarding UTVM to Email).
- If you have sub-mailboxes, the transfer-out feature ("press 1 to transfer…") will not work in the primary mailbox–even if you delete mailbox 1–but will work in any of the sub-mailboxes.
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- Log into your primary mailbox at voicemail.its.utexas.edu.
- Select Settings in the left-hand navigation pane.
- Select Manage Sub-Mailboxes.
- Click New.
- On the confirmation page, click sub-mailbox changes to return to the Manage Sub-Mailboxes page.
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