The physical labs and walk up help desk some students typically rely on to run Decision Tools or obtain help installing it will not be available until Spring 2021. If you require Decision Tools for your course work in Summer or Fall 2020 please follow the steps below. - First try installing install Decision Tools as you would normally be expected to do:
- If you are a Windows user you should download Decision Tools from https://utexas.box.com/v/dtsinstaller and install it directly onto your own computer.
- If you are a Mac user you should first follow the instructions at Installing OVA files with VirtualBox on a Mac to set up a Windows Virtual Machine (VM) on your Mac. Then download Decision Tools from https://utexas.box.com/v/dtsinstaller and install it directly into the VM.
- If you experience problems installing Decision Tools or a Windows VM you should submit a help request at https://www.mccombs.utexas.edu/tech.
- Someone from the McCombs Service Desk will reply and assist you via email if they can or else they will schedule a time to assist you via an individual Zoom remote support session if needed.
- If an unexpectedly large number of students require remote assistance, then the Service Desk will schedule group Zoom remote support sessions for you to sign up for.
- If the Service Desk is unable to resolve your issue, you will be asked to connect to certain remotely available lab computers at https://remotelab.mccombs.utexas.edu in order to run Decision Tools.
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