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  • Message expiry is not set on individual messages until they are read.  If you forward your voice messages to email, your mailbox will eventually reach full capacity and stop taking messages.  Log in to UTVM periodically (perhaps monthly or weekly depending on your usage; disk quota is about 80 minutes of messages) and delete old messages.  ITS is working with the vendor to resolve the problem and will update UTVM subscribers when a solution is in place.
  • Truncated Messages:  Occasionally, a message sounds as though it is truncated, or cut off in mid-sentence.  The message may, however, play in full when played again later.  This can occur during telephone or web browser logins.  The vendor is investigating.

Telephone User Interface (TUI)

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