Jitsi (OS X)

Info

Jitsi is available at jitsi.org and version 2.2.4603.9615 was tested by Justin LaSelva on 2013-07-11.

It is a free, open-source SIP and messaging client.

Deployment & Installation

This soft client requires some initial configuration but does not require logging in after its initial setup.

1. Download and mount the installer disk image.
2. Drag the Jitsi application icon to the Applications folder.
3. Eject the installer disk image.
4. Launch the Jitsi application.
5. Click the Sign In window, which pops up behind the main Jitsi window.
6. In the SIP box, enter the following:
   • Username: Your User ID@utexas.edu
   • Password: Your Password
7. Click Sign In.

You should now be connected. To change your display name:

1. From the Jitsi menu, choose Preferences > Accounts.
2. Select your SIP account and click Edit.
3. In the Display Name field, enter Your Name.
4. Click Next, then click Sign In.

Maintenance & Support

This soft client has a built-in update mechanism that allows the user to update the client when a new version is available. It uses the Sparkle mechanism, so updates are seamless.

There is no built-in documentation.

Integration Consideration (ex. Outlook)

Jitsi is able to pull directory information from LDAP sources, Mozilla Thunderbird, OS X's Address Book, and Google accounts.

To configure LDAP to query the UT Directory directly:

1. From the Jitsi menu, choose Preferences > Advanced > Contact Sources.
2. From the drop-down menu, choose LDAP Configuration.
3. Click the + button and, in the General tab, enter the following:
   • Server Name: UT Directory
   • Hostname: directory.utexas.edu
   • Search Base: dc=directory,dc=utexas,dc=edu
4. Switch to the Fields tab and enter the following:
   • Work Phone Field(s): telephoneNumber
   • Home Phone Field(s): homePhone
5. Click Save.

To allow the soft client to query OS X's built-in Contacts application:

1. From the Jitsi menu, choose Preferences > Advanced > Contact Sources.
2. From the drop-down menu, choose Address Book.
3. Check the box to Enable Mac OS X Address Book search.

To allow the soft client to query Mozilla Thunderbird's contacts:

1. From the Jitsi menu, choose Preferences > Advanced > Contact Sources.
2. From the drop-down menu, choose Thunderbird.
3. Enter the required information.

To allow the soft client to query a Google account's contacts:

1. From the Jitsi menu, choose Preferences > Advanced > Contact Sources.
2. From the drop-down menu, choose Google Contacts.
3. Enter the required information.

A list of saved contacts may also be built manually within the program.

Issues & Resolutions

• While you can query the UT Directory via LDAP, the UT Directory lists all on-campus numbers with the prefix +1 512, so you can't automatically place an on-campus call from the results of your query, as the telephone system gets confused by the +1 and expects that a campus extension (ext. 1512X) is being dialed.
• Caller ID does not appear to acknowledge the user-configurable Display Name field found in Preferences > Accounts.
• Dialing #71 to reach voicemail does not work; the system refuses to connect the call: "We're sorry, your call cannot be completed as dialed."