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Info

Jitsi is available at jitsi.org and version 2.2.4603.9615 was tested by Justin LaSelva on 2013-07-11.

It is a free, open-source SIP and messaging client.

Deployment & Installation

This soft client requires some initial configuration but does not require logging in after its initial setup.

  1. Download and mount the installer disk image.
  2. Drag the Jitsi application icon to the Applications folder.
  3. Eject the installer disk image.
  4. Launch the Jitsi application.
  5. Click the Sign In window, which pops up behind the main Jitsi window.
  6. In the SIP box, enter the following:
    • Username: Your User ID@utexas.edu
    • Password: Your Password
  7. Click Sign In.

You should now be connected. To change your display name:

  1. From the Jitsi menu, choose Preferences > Accounts.
  2. Select your SIP account and click Edit.
  3. In the Display Name field, enter Your Name.
  4. Click Next, then click Sign In.

Maintenance & Support

This soft client has a built-in update mechanism that allows the user to update the client when a new version is available. It uses the Sparkle mechanism, so updates are seamless.

There is no built-in documentation.

Integration Consideration (ex. Outlook)

Jitsi > Preferences > Advanced > Contact Sources

Drop-down menu > LDAP configuration
General tab
+ button
Server Name: UT Directory
Hostname: directory.utexas.edu
Search base: dc=directory,dc=utexas,dc=edu
Fields tab
Work Phone Field(s): enter telephoneNumber
Home Phone Field(s): enter homePhone
Click Save

Drop-down menu > Thunderbird

Drop-down menu > Address Book

Check box for Enable Mac OS X Address Book search

Drop-down menu > Google Contacts

It appears that this soft client will only integrate with OS X's built-in Contacts application, and not with Microsoft Outlook.

However, the program has LDAP functionality and can be used to query the UT Directory directly:

  1. From the Bria 3 menu, choose Preferences > Directory.
  2. Choose LDAP from the Directory Type drop-down menu.
  3. In the Server Settings tab, enter the following:
    • Server: directory.utexas.edu
    • Authentication Method: Anonymous
    • User Name (dn=): dc=directory,dc=utexas,dc=edu
  4. In the Search Options tab, click the Search on Demand radio button, then enter the following:
    • Search Timeout: 60
    • Max Results: 250
  5. In the Attribute Mapping tab, replace the text in the Work number field with the string telephoneNumber.

To allow the soft client to query OS X's built-in Contacts application:

  1. From the Bria 3 menu, choose Preferences > Accounts.
  2. Check the box to enable the MAC Address Book.

The built-in contacts will now appear in the Mac Address Book category in the Contacts tab.

A list of saved contacts may also be built manually within the program.

Issues & Resolutions

  • While you can query the UT Directory via LDAP, the UT Directory lists all on-campus numbers with the prefix +1 512, so you can't automatically place an on-campus call from the results of your query, as the telephone system gets confused by the +1 and expects that a campus extension (ext. 1512X) is being dialed.
  • Caller ID does not appear to acknowledge the user-configurable Display Name field found in Preferences > Accounts.
  • Dialing #71 to reach voicemail does not work; the system refuses to connect the call: "We're sorry, your call cannot be completed as dialed."
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