How to use this wiki: We have designed this wiki to have an online class structure and sets of prescribed steps. Start by clicking on Step 1 below and make sure you've reviewed it completely before moving to Step 2. We would like all teachers to complete all four steps first before emailing questions or asking for 1-on-1 help. Ideally, all of your questions can be answered in this wiki. If not, please email Media Services via the email below so we can address the issue or point you to that training. If additional training needs to be created, we'll do so ASAP and post it on this wiki. Please continue now to Step 1
After you finish all four steps, what’s next?
It's time to practice! We recommend you find a faculty buddy, TA, or even a willing student to practice and test things out with you.
Emergency Tech Support
UT Student Emergency Services will provide emergency tech support to students who need a computer, phone or high speed internet to access remote classes. If you need such assistance, you can submit a request at: https://deanofstudents.utexas.edu/secure/emergency/fundrequestform.php
- Bookmark this wiki link for easy access: https://wikis.utexas.edu/display/MSBTech/Media+services
Still need help?
For McCombs faculty, please contact Media Services via email or phone:
- Email VC-Trouble@mccombs.utexas.edu
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT faculty, please contact your respective college or school