It is a free, open-source SIP client that requires the presence of Oracle's Java runtime to operate.
Deployment & Installation
This soft client requires some initial configuration but does not require logging in after its initial setup.
- Download and decompress the ZIP file.
- Drag the Linphone application icon to the Applications folder.
- Launch the Linphone application.
- From the Options menu, choose Preferences > Manage SIP Accounts.
- Click the + button and choose New SIP Account.
- In the General tab, in the User Details section, enter the following:
- Account Name: UT Voice
- User ID: Your User ID
- Domain: utexas.edu
- Password: Your Password
- Display Name: Your Name
- In the General tab, in the Domain Proxy section:
- Click the Proxy radio button.
- Enter 22.214.171.124 in the Address field.
- Click OK.
Maintenance & Support
This soft client has a built-in update mechanism that allows the user to update the client when a new version is available. It will download the new version inside a disk image, placed on the Desktop, and requires the user to copy the updated application into the Applications folder, replacing the older version.
There is no built-in documentation. The Help menu directs users to support.counterpath.com.
The program includes a diagnostic utility, found in the Help menu, which analyzes audio and video quality, and allows for device (i.e., headset/speaker/microphone) diagnostics.
Integration Consideration (ex. Outlook)
It appears that this soft client will only integrate with OS X's built-in Contacts application, and not with Microsoft Outlook.
However, the program has LDAP functionality and can be used to query the UT Directory directly:
- From the Bria 3 menu, choose Preferences > Directory.
- Choose LDAP from the Directory Type drop-down menu.
- In the Server Settings tab, enter the following:
- Server: directory.utexas.edu
- Authentication Method: Anonymous
- User Name (dn=): dc=directory,dc=utexas,dc=edu
- In the Search Options tab, click the Search on Demand radio button, then enter the following:
- Search Timeout: 60
- Max Results: 250
- In the Attribute Mapping tab, replace the text in the Work number field with the string telephoneNumber.
To allow the soft client to query OS X's built-in Contacts application:
- From the Bria 3 menu, choose Preferences > Accounts.
- Check the box to enable the MAC Address Book.
The built-in contacts will now appear in the Mac Address Book category in the Contacts tab.
Issues & Resolutions
- While you can query the UT Directory via LDAP, the UT Directory lists all on-campus numbers with the prefix +1 512, so you can't automatically place an on-campus call from the results of your query, as the telephone system gets confused by the +1 and expects that a campus extension (ext. 1512X) is being dialed.
- Caller ID does not appear to acknowledge the user-configurable Display Name field found in Preferences > Accounts.
- Add to Contacts from the Directory contextual menu does not appear to work; it creates a Directory Contacts group in the Contacts tab, but does not populate it with the user you chose to add.
- Dialing #71 to reach voicemail does not work; the system refuses to connect the call: "We're sorry, your call cannot be completed as dialed."
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