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Telephone Access

If you are accessing a new account for the first time see the home page, Getting Started.  To access by phone after it is initialized:

 

From your UTVM phone:

Dial the service code #71, or 2-UTVM (2-8886), followed by your PIN and the # sign. 

Note:  To check a mailbox on another phone to which you have been given access (such as your department's main line), do not enter your PIN; press the star key to be prompted for the mailbox number, then follow the prompts to log into the other mailbox.

 

From another phone:

The UTVM access number is 512 232-UTVM (8886).  (On campus, dial 2-8886.)  If prompted for a PIN (meaning the line you are on has its own UTVM account), press the star key to be prompted for the mailbox number.

You can also reach your mailbox by dialing your own telephone number (or direct line), waiting for the greeting to begin playing, and pressing *.  UTVM will prompt for your PIN.  If you press * again, UTVM will prompt for a mailbox number and a PIN.

 

Download the Telephone User Interface (TUI) call flow diagram to see your options when logged in by Telephone:


Web Access

Your login is exactly the same as the telephone login, using your five-digit phone number and the new PIN you chose when logging in by phone the first time.

Using any standard web browser, go to voicemail.its.utexas.edu.

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