Recording Screenshots to describe problems
Sometimes it is easier to attach a screenshot of a problem when emailing IT.
- Option 1. Use the Snipping tool on PC or a similar tool on Mac
- Option 2. Use the "Record Steps to Reproduce a Problem" tool on PC
Note: The screenshots above were first captured using the Problem Steps Recorder (Option 2) and then capturing just a portion of each image using the Snipping tool (Option 1)