A voice mailbox may be full even when the Inbox has little or nothing in it. When you delete messages, they go into the Trash bin but are not finally deleted until they reach their 30-day expiration. The only way to clear the trash bin is to log in online at voicemail.its.utexas.edu. Select the Trash tab, then the Select button at lower left to select all the messages on the page. You can then click the Delete button (trashcan icon) to delete the selected messages. If there are more messages, you can delete them one page at a time until they're all gone.
SEE ALSO: Service Requests
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