The WebDev Team

The WebDev Team is responsible for the UGS secure websites - UGS sites which require an EID login to access and the backend databases these websites access. Additionally, we help create Cognos reports. The team is:

John Croslin

Will Grindle

Cindy Morrison


If you have any questions, problems, or requests, please send them to the team email address:


ugs.webdev@austin.utexas.edu


Emails to this address are delivered to all members of the WebDev team, and ensures your issue is addressed promptly and by the team member best equipped to handle it. Please do not cc individual team members when sending to the team address.


Who to contact for…


UGS Secure Websites

Issues relating to UGS secure websites, contact the WebDev team. Secure websites are distinguished with URLs like:

https://utdirect.utexas.edu/apps/ugs/...

WebDev Team address: ugs.webdev@austin.utexas.edu


Data or report requests, particularly those concerning UGS database resources or Cognos reports, contact the WebDev team.

WebDev Team address: ugs.webdev@austin.utexas.edu


Issues relating to the UGS Public Site, contact the Drupal Team. UGS Public Site pages are distinguished with URLs like:

https://ugs.utexas.edu/...

Drupal Team address: ugs-cms-admin@utlists.utexas.edu


For any hardware or software issues, contact UGS IT

UGS IT address: ugs.it@austin.utexas.edu


For any other issues, or if you aren’t sure, please contact UGS IT

UGS IT address: ugs.it@austin.utexas.edu


Production vs Test Environments


UGS Secure Sites exist in two types of environments:


Production: live and intended for active use,

https://utdirect.utexas.edu/apps/ugs/...


Test:  intended for ongoing development and in-house testing prior to going live.

https://dpdev1.dp.utexas.edu/apps/ugs/...

https://qual.its.utexas.edu/apps/ugs/...


Unless you are participating in testing requested by the WebDev team, make sure that you are in the Production Environment. If you are having trouble with a website, particularly if it doesn’t look the way you think it should or the data looks wrong, please confirm that you are not in a Test environment before contacting the WebDev team.


Do not distribute, post, or link to Test sites. These are intended only for specific internal use. Sending students or faculty to Test sites can result in errors, confusion, and loss of data.


What to send to WebDev


If you are encountering problems with a secure website please provide WebDev the following:








Display Name issues for users and students

Please see the Names in UGS Web Services page for more information


General Resources


UGS Homepage > Staff > Design/Web Resources

https://ugs.utexas.edu/design-resources


UGS Communications Wiki (accessible on the Design/Web Resources page)

https://wikis.utexas.edu/display/ugshelp/Communications


Drupal Cheat Sheet

https://wikis.utexas.edu/display/ugshelp/Drupal+Cheat+Sheet


Documents

Downloadable Handout

Powerpoint Slides (pdf)