IT Support Requests
The School of Undergraduate Studies (UGS) provides support internally through the IT Coordinator and covers support for all of our UT-owned UGS-assigned IT equipment including desktop computers, laptops, iPads, and phones. They also help support a wide range of ITS Services such as UT Backup, UT Box, and Office365.
To request support, send an email to: ugs.it@austin.utexas.edu
Typical Desktop Support Requests:
**NOTE: Our multifunction Ricoh and Konica-Minolta printers are supported under separate contracts with their vendors.
General Info and Resources |
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DocuSign for UGS |
UTBox |
Filemaker |
Mailing Lists |
Printers |
UTBackup (CrashPlan) |
Microsoft Teams |
Dept Calendars/Email |
Conference Rooms |
Department Specifics |
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Sanger |
Vick |
TSI |
IT FAQ's |
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How-Tos |
Best Practices |
Onboarding/Offboarding |
ISORA |
Inventory |