On an IT service Request trouble ticket, you'll need to include the computer's name and room number. To find the name, usually it is the first line on a yellow sticker that is on the computer. Sometimes the yellow sticker is wrong. To locate the name:
Sometimes it is easier to attach a screenshot of a problem when emailing IT.
Note: The screenshots above were first captured using the Problem Steps Recorder (Option 2) and then capturing just a portion of each image using the Snipping tool (Option 1)