UTBackup is a backup service that uses a software client called CrashPlan Pro to backup data to UT servers. It copies selected folders and files every 10 minutes to UT Servers, encrypting in accordance to Category I data standards. A user may then restore files from the desktop software or web browser.
This is not a file synchronization system (like Dropbox), but a program to backup existing files. The purpose is to backup information that may be lost in the event of a disaster or accident (i.e. computer hard drive crash or damaged, recovering a file that you deleted.)
UTBackup deployed through McCombs is maintained by Service Desk located in CBA 1.324.
For McCombs faculty and staff, please request UTBackup from the Service Desk. You may request it through these four easy ways:
If you have previously created a Crash Plan account, select the "Existing Account" radio button and click sign in.
(Figure 1.1)
Please backup documents that contain teaching instructions or student, faculty, staff information. These include Word, Excel, Access, PowerPoint files. UTBackup is not a good place to backup your PST File (email archive or offline email). UTBackup should be used primarily for documents. It should not be used for large amounts of pictures or videos.
Select which files you would like to backup.
(Figure 1.2)
Click the triangle to the left of the “C:/” and expand the file structure. (Figure 1.3)
(Figure 1.3)
(Figure 1.4)
(Figure 1.5)
* The backup will continue even if you close the application.
* If your computer goes to sleep, the backup will continue when it wakes up.
To maximize backup efficiency the initial seeding of a backup set should be allowed to complete while the computer is attached to a wired UT Campus Network.
You may restore files from UTBackup through two ways, using the CrashPlan software on your computer or using Web Restore. Web Restore is only limited to restoring a few files and has a limit of 250MB per restore. Web Restore only serves as a “quick fix” and should not be used consistently.
Caution: May result in the deletion of back up data!
When uninstalling the CrashPlan client from your computer, you will be asked whether or not you would like to retain your data that you have backed up on the server! Please be sure to select the correct option. Deleted data cannot be recovered!
Note: Deleting the data does not mean that you will be deleting files from your computer, but that the files that you have backed up to the server will be removed. This means that you cannot restore previously restored data to a new computer.
If you currently have UTBackup and are switching computers, simply return your computer to the Service Desk. Once you have received your new computer, request UTBackup. You may login with your original login information and download the files that you have previously saved.
For any additional or in-depth instructions, please visit ITS’s wiki pages. https://wikis.utexas.edu/display/utbackup/How+to+Configure+UTBackup+-+Windows