If you are graduating, we highly recommend that you read our Graduation page first.
When you graduate, your technology resources change. Here are the important dates associated with the information below:
Now through Dec 21 |
Set up your email forwarding, then backup your mailbox |
Dec 19, 9 pm |
McCombs computer labs close for semester |
Jan 7, 2013 |
University marks students as graduated, McCombs accounts deleted soon after |
Jan 10 - Feb 9 |
Mailbox backup (PST file) available for download |
Feb 10 |
Mailbox backup (PST file) is no longer available. If you have not downloaded this file by this time, you have lost your old mail. |
* You can forward your email at any time, but if you wait until after your account is deleted you will miss email sent between the account deletion and when forwarding takes effect. Mailboxes should be backed up before account deletion, or you'll have to wait until the PST file is posted.
A. When you graduate, you keep your computer, but lose the following McCombs services:
Your University resources also change, like UT-EID, WebSpace, Blackboard, and wireless access connections. For more information, go to ITS' Graduation website.
A. As a McCombs student, you were granted certain technology services in order to help you achieve your academic goals. When you graduate, we disable these services because we need to make space for the new incoming students.
A. Refer to the table above for the important dates related to graduation. At the end of the semester, the university marks students as graduated. This information is transferred electronically to the McCombs School of Business systems and your MSB Account is flagged for deletion. We cannot give exact dates, but a few days after your account is flagged for deletion, the account deletion process will begin. As long as you set up your email forwarding, you will not lose any email. You will NO LONGER be able to access the McCombs computer network: no more logging in to the business school computers, accessing your business school email account, or connecting to your My Site. To avoid any disruption and hassle, make sure you complete the essential steps listed on the Graduation page.
A. When your mailbox is deleted (see the table above for the approximate time) we will create a back-up of everything that is currently in your mailbox. So any email received in your mailbox before your account is deleted will be saved in this back-up. Your Contacts and Calendar items will also be included. You will need to grab this back-up and open it in Outlook if you want to see old email, your contacts, and your calendar.
Mac users should not depend on the mailbox backup, and will need to forward any email they want to keep to an alternate email account.
If you set up email forwarding, any email sent to your McCombs email address after your account is deleted will be automatically forwarded to your alternate email address. If you do not set up email forwarding, your emails will bounce back to the sender as undeliverable.
A. Yes. Gmail, Hotmail, and Yahoo all allow you to send email from another email address. You need your email forwarding set up to do this. Instructions
This feature may not be available from other email service providers. You should check with your email provider to find out if it is available.
A. Yes, you keep your UTmail address and mailbox after graduation. Nothing should change with this account. For further questions, see ITS' graduation website or contact the ITS Help Desk at 475-9400.
A. Many students use UTmail, provided by the University, which ends in @utexas.edu. This is a separate account from the McCombs email account that every McCombs student receives, which ends in @class.mccombs.utexas.edu, where class is your degree and year, such as @bba12.mccombs.utexas.edu or @mba14.mccombs.utexas.edu. This email can be viewed from the Webmail link on the McCombs School of Business webpage or through Outlook.
A. WebSpace is a resource for web publishing and file storage provided by ITS. WebSpace is only available while you are an active student and will be disabled after you graduate. The official cutoff date is the 12th class date of the semester following your graduation (for spring graduates, this is the summer session). If you want to save anything from WebSpace, you should download it before the 12th class date of the following semester. For further questions, go to the ITS graduation website or contact the ITS Help Desk at 475-9400.
A. Yes. After you graduate, you will still be able to log into MOR using your UT-EID. However, there may be a short period of time when you cannot access MOR. This time falls between the end of the semester and the date the University marks you as graduated. This does not happen every graduation semester. If it applies to the current semester it will be listed in the table at the top of this page.
Your options will change to alumni options starting on the 12th class date of the semester following your graduation.
Once you graduate, your MOR profile is no longer tied to UT-Direct. You will need to enter address changes directly into the MOR Profile. Entering your employer information can help provide networking services for your fellow alumni and currently enrolled students.
A. Most likely, your McCombs mailbox was deleted. Check the table at the top of this page for the approximate account deletion time. This means that you can no longer log in to check your email on the McCombs Exchange server through Outlook or Outlook Web Access (webmail). If you set up lifetime email forwarding, any messages received after your account deletion will be sent to your alternate email address.
If you didn't set up lifetime email forwarding, messages sent to you after your account was deleted are bounced back to the sender. You can still set up lifetime email forwarding now so that you don't miss any more emails.
Your entire mailbox, including emails received before your account was deleted, your calendar, and contacts has been backed up and will be available for you to download. This backup is only available for a short period of time. Check the table at the top of this page for the dates your mailbox backup is available. We have instructions for grabbing this mailbox copy on the Retrieve Email Backup page.
A. If you've been using Outlook to view your McCombs email, you'll notice that your profile is broken. You can set up a new profile to view your mailbox backup by following instructions on the Retrieve Email Backup page.
Your mailbox backup is a .pst file. You can only open a .pst file through Outlook.
A. If the account deletion date has passed (check the table at the top of the page), then your MSB Account and everything tied to it, like your My Site and McCombs mailbox, were deleted. Your My Site no longer exists and you will not be able to recover any files from it.
A. Yes. If you downloaded your anti-virus software from Bevoware, you will need to uninstall it and install new anti-virus software on your computer.
A. Unfortunately, no. We are only able to assist currently enrolled students. The Training Team will answer calls regarding graduation-related questions for a short period following the end of the semester, but we are not able to provide any continuing support.